These Topics pages discuss ways of evaluating proposals from potential providers.

Evaluating proposals

Action needs to be taken before proposals are evaluated, to ensure a smooth process that can be seen to be fair.

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Evaluation matrices

The evaluation matrix commonly in use may not be sufficient to demonstrate a fair and equitable evaluation process, and that other matrices may be needed in order to do this.

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Evaluating providers

For some services, especially ongoing outsourcing, it is as important to evaluate the provider and its attitude as it is to evaluate its formal proposal.

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