Payment for services is an important consideration, especially when variations from agreed service levels have to be considered.
Partnership
How to form good, ongoing relationships between customers and providers.
Characteristics
This Topic looks at the capability and the attitude of service providers and how there are some circumstances in which you may get the best service without the best welcome.
Relationship
This Topic contends that the nature of a contract between a customer and a provider should be determined by their business relationship.
E-business
Selecting a provider when you are considering outsourcing your e-business systems and processes needs to take more factors into consideration than many other forms of information systems outsourcing. This Topic gives a brief outline.
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